Helping People Live More Independently Through 24/7 Remote Supports
Technology-assisted support that promotes independence, improves safety, and gives families peace of mind.
A real person, right there on screen
Remote Supports means a trained specialist is a tap away, checking in, answering questions, and responding the moment something comes up. No home internet required; Norena provides the tablet.
Why Families & Case Managers Choose Remote Supports
Remote Supports isn't a lesser version of in-person staffing. For many people, it's the better fit.
Independence & Privacy
Support that respects self-determination. Present when needed, out of the way when it's not. Not constant surveillance.
No Staffing Gaps
Direct-care staffing shortages leave shifts uncovered. A remote specialist is available the moment support is needed, every time.
Whole-Family Peace of Mind
Families get reassurance without hovering, and the person being supported keeps their dignity and routine.
Who We Serve
Norena is designed for people who can benefit from remote safety support, reminders, coaching, family reassurance, and independence-focused technology.
Intellectual & Developmental Disabilities
Support for routines, independence, safety, and community living.
Brain Injury
Prompts, monitoring, and coaching for safer daily structure.
Older Adults
Peace of mind for families while supporting independence at home.
Physical Disabilities
Remote assistance and reminders that reduce unnecessary in-person dependence.
Individuals Living Alone
Extra support for safety, wellness, and emergency escalation.
Family Caregivers
A support layer that helps families feel informed and reassured.
Private-Pay Clients
Options for families who want support outside Medicaid authorization.
How Remote Supports Work
A simple visual process helps families, case managers, and providers understand what happens from first contact to live support.
Referral Received
Norena reviews the referral and support goals.
Assessment
We identify risks, routines, preferences, and technology needs.
Technology Installation
Devices are matched to the person and support plan.
Personalized Training
The individual, family, and team learn how support works.
Live Support Begins
Remote staff provide scheduled, on-demand, or alert-based support.
Choose the Path That Fits You
Each path below goes to a dedicated section with the specifics that matter to you, not a generic overview.
For Families
How Remote Supports actually works day-to-day, what privacy really means, and how to request a consultation.
See the family guide →For Case Managers
CFC vs. waiver funding, what to have ready before referring, and what happens in the first week.
Start a referral →For Healthcare Providers
Discharge planning fit, care coordination, and the kinds of patients who benefit most.
Submit a referral →For Private-Pay Clients
Pricing conversation, technology options, and getting started outside Medicaid authorization.
See private-pay options →Trust Built Into the Model
Before families or professionals make a referral, they need to know the support is thoughtful, safe, and organized.
Search-Friendly Care Pathways
Dedicated content paths support families and case managers searching for Remote Supports.
Ready to explore Remote Supports?
Make a referral or request a consultation for Medicaid HCBS or private-pay support.